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Ficha detalle de la oferta

Titulo de la publicación

Service Coordinator - YACHTING

Tipo de trabajo

Tiempo completo

Fecha de apertura

16/05/2023

Descripción de la oferta

Dutch company specialized in in the Marine & Offshore and Industry & Infrastructure markets which carries out projects and maintenance & service operations in technical automation, electrical engineering, and mechanical engineering; is looking for a Service Coordinator for their Spanish branch located in Barcelona and Palma as part of their Yachting business unit.

Job objective:

The goal is to support our client with all their electrical needs after their one-year warranty period.

Contacts Internal: Electrical & service Engineers, Project Manager, and Branch Manager. External: Representatives of clients, both shipyard and the owners. Eventually suppliers.

Tasks:

 Receiving and dealing of service calls and emails from clients.  Addressing, handling and/or forwarding the clients requests.  Coordinating the works remotely and/or on-site.  Coordinating with suppliers the material/ equipment handling.  Coordinating the team of service engineers.  Planning employee and/or production capacity.  Managing administration.  Running logistics.  Coordinating revisions of own and third parties’ documentation: drawings and technical papers to ensure all parts involved in the project have the updated mandatory information regarding the executed service visits.

Requirements

Knowledge:

Technical electrical education on 3-ph industrial electrical installations. Knowledge and/ or of Microsoft programs Knowledge and/ or affinity with ERP systems Experience in service/fault finding works.

Independence:

 Able to act on his/he/their own. Experienced leading high-performance teams (heterogenic and multicultural) Good time manage including in urgent matters. Problem-solving requires insight, in e.g., company processes, acquired based on extensive experience.

Social skills:

 Leading and mentoring skills. Stress-tolerant, commercial, and entrepreneurial Has an eye for detail and is able to practically translate service calls to actual situations. Result-oriented and client-oriented Customer-friendly attitude, able and willing to work independently, sense of responsibility, collaboration and consultation, result-oriented, problemsolving skills, analysing problems.

Expression skills:

 English language fluently spoken and written is required.

Inconvenient circumstances:

Working irregular hours is required when deadlines must be met. The position requires flexibility to travel and work abroad. Driving license is a must.

Benefits

Salary Range:

Depending on Collective Labor Agreement plus professional background, experience and reached targets. Primes and bonus for finalization of projects and reached targets. Yearly Education & Development Plan.